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Frequently Asked Questions

Where are Finley’s Treats made?

Finley’s treats are produced in Minnesota. Our small-batch manufacturing process allows us to tightly control our production so we can ensure that our treats are always made to our stringent quality standards.

Where do you get your ingredients from?

Our ingredients are sourced from the best local and global suppliers. Through our partnerships with local family farms, to the highest quality global producers, we know exactly what is going into each treat and guarantee your pups will love them. We take pride in supporting the local businesses that empower your communities!

How long does my pup have to enjoy your treats?

We stand behind and guarantee your satisfaction of the treats within a year of production, as noted on each bag. We utilize Mixed Tocopherols, an organic and natural Vitamin E compound in our treats to provide a fresh, healthy, and safe treat for your loved ones.

My treats don’t always look the same, is this normal?

Yes, because of the natural aspects of our treats, they may slightly vary in shape, color, size and texture from bag to bag.

Once opened, how do I store my bag of Finley’s treats?

Make sure to store the bag in a cool, dark place, out of extreme heat or direct sunlight. The bag should never be placed in the refrigerator as it is a natural treat and will cause condensation and mold. We stand behind and guarantee your satisfaction of the treats within a year of production, as noted on each bag.

How can I track my order?

We ship everywhere in the continental United States in partnership with the USPS. Please use the tracking information found in your order confirmation email to track your order here.

Refunds and Returns:

We do not accept returns or exchanges unless the product is defective. If you receive a defective product, please contact us immediately with details of the defect and purchase date.  We will then process a refund or exchange. Refunds will be processed using the original form of payment.